services

Product Design

 
 
 

Design team of one

You don’t know why customers buy your product. Or, you have some customer data and feedback, but you’re not sure how to translate that into a business context. Or, you have some designs or branding elements, but it’s not clear how to apply those styles and patterns going forward. Or, all of the above and more. I can jump in: assess the state of your current design assets, propose concrete next steps, and begin execution in earnest.

 
 
 

perfect for

Teams who need design and research expertise, but can’t bring someone on full-time

 

Typical engagement

2-3 days per week

 
 
 
 

results i have helped achieve

  • Established design system — from non-existent to 3/4 product suite adoption within 18 months

  • 90% reduced resolution time within 3 months

  • 36% increased NPS score within 9 months

  • 149% increased MAU within 9 months

  • Acquisition within 12 months

  • Rebrand in 6 weeks

  • Established research practice within 6 months — from non-existent to driving product strategy

  • 3x increased product development delivery within 4 months

 
 
 

Let’s get you moving in a more-right direction with faster impact. I embed myself with your team to rapidly illuminate insights and collaboratively design solutions.

 
 
 
 
 
 
 

Looking to start smaller?

 

Let’s do a UX Audit. I run a quick and thorough assessment of your product and provide you with a plan of action. We can chat about priorities, trade-offs, and next steps from there.

 
 
 

Have something else in mind? Or not sure?

 

I take on a variety of design work, including Product Design, User Research, and Product Strategy. I can help you and your team answer those lingering uncertain, risky questions — typically in 2-4 weeks. And within 1-2 weeks, I can help your team visualize and build validated designs.

 
 
 
 
 

Let’s work on something together

Design is a method for solving problems, and it’s about bringing intention to meaningful, essential change. Currently partnering with people and projects that push for a better world.